1900 North Highland Avenue · Los Angeles, California 90068

FAQ


How can I place an order? Can I order online?

Please view our online galleries and note the order numbers of interest. Then call or email us with your needs. We can also help with the selection of a personal favorite. Of course, when you visit our store in person, there are many more items to see that are not pictured in the galleries, including vases, candles/holders, pictures, mirrors, and much more.

While online ordering is a convenience, our personal contact with you ensures that we know exactly what is needed when and where. The Conservatory Florist is "people-friendly" and we want you to know that your orders are being handled with care by our expert staff.

Can I get a receipt?

You may request a receipt by informing us at the time you place your order. We will email the receipt within a few days after delivery. Additional time may be needed if requested more than 30 days after your order has been delivered.

What is your delivery area?

The Conservatory Florist provides local delivery throughout much of Los Angeles including:

  • Hollywood - Burbank - Studio City - Los Feliz - Silver Lake
  • West Side - Mid Wilshire - Downtown L.A. - Glendale - Pasadena
  • Van Nuys - North Hollywood - Sherman Oaks - Woodland Hills
  • Venice - Santa Monica - Pacific Palisades - Malibu

  • A delivery fee of $15 minimum per location will be added to your order.

    What is your minimum order size?

    When you place an order for pick up in our store, there is no minimum order size.

    Orders for delivery are $75 minimum plus delivery fee, except on Valentine's Day. Due to greater demand and higher wholesale prices on Valentine's Day, the minimum order for delivery is $100 plus delivery fee.

    The delivery fee ranges from $15 to $30, depending on the delivery address. Large or multiple items for delivery are slightly higher.

    Do you take orders for delivery outside of Los Angeles?

    At The Conservatory Florist, we take pride in the quality and freshness of our arrangements, and the personal service we provide our customers. Consequently, we have decided not to accept orders to be fulfilled by outside florists.

    Do you deliver on Sunday?

    The Conservatory is closed Sundays except on Mother's Day. We do make exceptions for special events and weddings. Contact us in advance if you would like us to provide the floral arrangements for your event.

    Do you provide same-day delivery?

    Generally, we can accept orders for same-day delivery in the Hollywood area. For other areas, please call us as early as possible so we can schedule the delivery to your requested location. Also, please keep in mind that certain flowers or containers might not be in stock on the day you call.

    What payment methods do you accept?

    We accept Visa, MasterCard, American Express, and Discover in our store and over the phone. We also accept debit cards and cash at the store.

    Do you do wedding flowers?

    We do wedding flowers!

    Please contact us to arrange a personal consultation with one of our designers. We will meet with you, show you samples, and prepare a formal proposal for your special day. We invite you to check the reviews on Yelp from our many satisfied wedding customers.

    Do you make flower arrangements for funerals?

    We can provide beautiful flower arrangements for your loved one, including:

  • Baskets
  • Standing Sprays
  • Hearts & Crosses
  • Casket covers

  • We can deliver to the funeral home or cemetery. Please call to speak with our designer about your needs.

    Didn't find the answer?

    In case you haven't found the answers here or you have more questions, please call or drop us a message and we'll contact you soon.

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